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  • Home
  • About Us
    • At a Glance
    • Bank DKI Profile
    • Vision & Mission
    • Corporate Culture
    • Corporate Group Structure
    • Shareholders
    • Management
      • Organization Structure
      • Board of Commissioners
      • Dewan Pengawas Syariah
      • Board of Directors
      • Committee
      • Executive Officers
    • Corporate Identity
    • Corporate Governance
      • Corporate Governance
        • Structure
        • Mechanism
        • Soft Structure
      • Corporate Governance Report
      • Business Ethic and Code of Conduct
      • Risk Management
      • Whistle Blowing System Reporting
      • Affiliation Relationship
      • Gratifikasi
      • Pernyataan Penerapan APU dan PPT
      • Sistem Manajemen Anti Penyuapan
    • Awards
  • Products & Service
    • Consumer Banking
      • Fund
        • Ketentuan Umum Pembukaan Rekening Bank DKI
        • Tabungan Monas
          • Monas Bisnis
          • Monas Bisnis Perkulakan
          • Monas Pelajar
          • Monas Rencana
        • Simpeda Saving
        • TabunganKU
        • Tabungan SimPel
        • Deposit
        • Current Accounts
      • Loan
        • Multi Guna Loan
          • KMG Pegawai Aktif
          • KMG MPP dan Purna Karya
        • Griya Monas Mortgage
      • Kartu Kredit
    • Micro & SME Banking
      • Micro Banking
        • Monas SME Loans
        • Monas 25
        • Monas 75
        • Monas 500
        • Monas Small Business Loan
      • SME Banking
        • Kredit Modal Kerja
        • Kredit Investasi
        • Kredit Agunan Deposito
        • Trade Finance
        • Bank Garansi
        • Pembiayaan Linkage
        • Kredit Kontraktor Jakarta
        • Kredit UMKM
    • Commercial & Corporate Banking
      • Kredit
        • Working Capital Loan
        • Investment Loan
        • Cash Collateral
      • Bangun Karya Loan
      • Bank Garansi
      • Syndicated Loans
    • Treasury & International Banking
      • Treasury Banking
        • Forex
        • Money Market
        • Wali Amanat
        • Bank Notes
      • International Banking
        • Bank DKI Trade
    • Service
      • Tax Payment
        • PBB Online
        • Samsat
          • E-Samsat
          • Samsat Drive Thru
        • Samsat Digital Nasional (SIGNAL)
      • Electronic Banking
        • E-Dapem
        • E-Retribusi
        • E-Ticketing Ragunan
        • E-KIR
        • E-Parking
      • Modern Banking
        • JakOne Mobile Bank DKI
        • JakOne Pay
        • Cash Management System
        • Internet Banking Bank DKI
        • SMS Notifikasi
        • BPD Net Online
        • JakCard Bank DKI
        • ATM & Debit Bank DKI
        • EDC Bank DKI
      • Others
        • Auto Debit Bank DKI
          • Program Rusun
          • Pedagang Kaki Lima (PKL)
        • Jakarta Pintar Card
        • Safe Deposit Box
        • Jakarta Lansia Card
        • SP2D ONLINE
        • E-Book KJP Plus
        • Surat Keterangan Bank / Surat Dukungan Keuangan Bank (SKB / SKDKB)
      • Informasi Alternatif ATM
      • Kalender Digital Bank DKI
    • Program Promo
      • SaveMatic TabunganKu
      • JakOne Mobile
      • Bank DKI Goes To School
        • Hut DKI 490 & RI 72
      • Retribusi/Pajak
      • JakOne Vaganza
      • Bank DKI #Bisa
      • Lelang Agunan Bank DKI
  • Quick Info
    • Service Office
      • Jakarta
        • Central Jakarta
        • West Jakarta
        • South Jakarta
        • East Jakarta
        • North Jakarta
        • Seribu Island
      • Banten
        • Tangerang
      • West Java
        • Bandung
        • Bekasi
        • Bogor
        • Depok
      • Central Java
        • Kantor Cabang
        • Kantor Fungsional
      • East Java
        • Gresik
        • Surabaya
        • Sidoarjo
    • ATM Networks
      • Jakarta Pusat
      • Jakarta Barat
      • Jakarta Timur
      • Jakarta Utara
      • Jakarta Selatan
      • Kepulauan Seribu
      • BODETABEK
      • Luar JABODETABEK
    • EDC Networks
      • Merchants
      • Gunung Agung
      • Gramedia
      • OP
      • SAMSAT
    • JakOne Mobile Networks
      • Makanan & Minuman
      • Elektronik
      • Fashion
      • Otomotif
      • Olahraga
      • Obat & Alat Kesehatan
      • Kecantikan
      • Buku & Alat Tulis
      • Hiburan
      • E-Commerce
      • Toko & Mini Market
      • Pasar
      • Koperasi
      • Lainnya
    • Call Center
  • Investor Relations
    • Company Rating
    • Laporan Liquidity Coverage Ratio
    • Laporan Net Stable Funding Ratio
    • Pengungkapan Informasi Kuantitatif Eksposur Risiko
    • Laporan Leverage Ratio
    • Laporan Ukuran Utama
    • Media Relations
      • Release
    • CSR
      • CSR Direction and Focus
      • Costumer Protection
      • Environmental
    • Announcement
    • Financial Information
      • Financial Highlights
      • Financial Statements
      • Annual Report
      • Prospektus
    • Stock & Bond Information
      • Shareholders
      • RUPS
      • Bond
    • Laporan Suku Bunga Dasar Kredit

Whistleblowing System Reporting

In order to improve performance of the Bank, protect interest of the Stakeholders and compliance with the Law and values in Code of Conducts that are commonly prevailed in banking industry, the bank shall operate its business activity by referring to Good Corporate Governance principles. 

GCG implementation covers eradication of corruption, bribery and other frauds that requires an effective method to prevent and eliminate any practice that violate the GCG through the implementation of Whistle Blowing System (WBS). Bank DKI upholds Zero Fraud Tolerance by management and employees of Bank DKI. This also becomes implementation of 3rd Line of Defense to strengthen internal control system at Bank DKI.

To exercise this process, Bank DKI has implemented whistle blowing system with mechanism regulated and enhanced in Bank DKI Whistle Blowing System Manual Book.

Whistle Blowing System Report Submission

Report submission both from external (public) and internal (employee of Bank DKI) parties who report any fraud or violation indication against the Law and other fraud practice may submit the report via various communication media that are especially dedicated for the Whistle Blowing System, among others:

  • PO BOX WBS BANK DKI JKT 10000
  • EMAIL : This email address is being protected from spambots. You need JavaScript enabled to view it.
  • DROP BOX yang terletak di Gedung Prasada Sasana Karya Lantai 1

Criteria of fraud indication submitted to be processed if fulfilling the requirements minimum as follows:

  • Identity of the whistleblower (minimum name)
  • Case description/chronology.
  • Name, position and unit of reported/involved party.
  • Time and place of the alleged fraud incident

Protection For The Whistle Blower

Protection for the whistle blower has benefit on assurance of treatment to the Whistle Blower and guarantee on confidentiality of the Whistle Blower identity that will ignite trust of the Bank People and/or external party to submit fraud indication report to the Whistle Blowing System Manager and to increase awareness of the bank People on the corporate regulation and policy.

Protection to the Whistle Blower will be granted if the submitted Fraud Reporting revals and fulfills criteria where the reported information and or violation had been occured and trusted/valid (after verified by the Whistle Blowing System Manager).

Specifically to internal bank whistle blower with good intention aside than confidentiality, protection provided (after obtaining a decision from the President Director) include:

  • Position or rank downgrading
  • Rank promotion postponement
  • Gradually salary increasement and or benefit postponement
  • Unfair dischargement
  • Unfair mutation
  • Direct or indirect punishment imposition
  • Intimidation, coercion and or physical coercion
  • Adverse Note in the personalia data file

Whistle blower protection can be terminated when :

  • Reporting violations submission are proved to be false, slanderous, merciless or unlawful.
  • Request for termination of protection from the Reporting Entity

 

Number of Submission

Year Submission
2016 None (no whistle blowing system submission)
2017 None (no whistle blowing system submission)
2018 1 whistle blowing (jan -dec)
2019 3 whistle blowing (jan - dec)
2020 1 whistle blowing (jan - Jun)

 

 

 

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